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Terms and Conditions

for full details on our terms and conditions please contact us


If you are not satisfied with your purchase we are happy to refund your item within 14 days subject to our terms and conditions.

Returns need to be sent to:  MY DOLL BOUTIQUE LTD, Unit 12/13, Cranborne Industrial Estate, Potters Bar, Hertfordshire EN6 3JN.

Use a trusted parcel delivery service and make sure that the postage is fully paid.  Items must be returned in their original condition along with the all the original packaging.

My Doll Boutique cannot refund postal charges for unwanted items, nor can we reimburse postage and shipping costs incurred by returning an unwanted item.


My Doll Boutique Limted Privacy policy is simple.  We hate spam!

So we will not distribute your contact details to anyone.
We are committed to maintaining the trust from our customers.
We will not sell, rent or trade your details with any other companies.

Purpose of the information being collected:
We only collect your contact information when you place an order, this may be passed on to couriers for delivery.  No credit card or other payment details are ever kept on file.  You can browse our website without giving us any personal information.

Ability to opt out of any future communication
If you do not wish to receive any further information via email, please select "unsubscribe" from the bottom of our emails. You will then be removed from our marketing list.

Who collects the information you submit on this website.
Any enquiries submitted on this website will go to My Doll Boutique Ltd.
We will not sell, rent or trade your details with any other companies.

We use analytic software to analyse the traffic to this web site.
Only to understand our customer activity so we can make the website better over time.

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